City of Portland Advanced Metering Infrastructure
Community Outreach Leader, 2023-2024
Conducting community outreach for a project to replace the City’s utility meter reading and online customer service technology. The project will move the utility bureaus from the manual meter technology collecting customer usage data once per quarter to advanced metering infrastructure that collects data for every meter, every day. Includes consolidating online customer services in four separate systems into a new online and mobile customer engagement portal.